The government’s objective to develop Port Klang into a regional hub can succeed if all sectors of the port community pull together in the same direction. Shipping agents being the direct intermediary with shipowners play a key role in ensuring that we can realise our objective. By upgrading professionalism among your ranks and by actively promoting Port Klang, you will go a long way towards ensuring that the outside world receives the message that we are fully committed to giving the best possible services to ensure fast turnaround time and that a conducive business environment exists for any shipowner who wants to make Port Klang his port of call.